icon_shopper-understanding Shopper Understanding Research

Understand Shoppers

Learn the customer experience in your stores and shopper behavior and preferences on sales channels, increase the sales conversion of your in-store investments.

İnovatif brands are conducting their in-store shopper research with Twentify.


Shopper Reactions

Measure the reactions of shoppers to your trade marketing activities and overall experience, and make decisions to increase conversion rate.


At The Right Time, In The Right Place

With Twentify's Geotriggering methodology, target shoppers according to their behavior, and reach out to them whenever and wherever you want.


Measure Customer Experience

Understand shopper reactions to the overall in-store experience they experiment and improve it by making to-the-point adjustments.



Deloitte Is Understanding Consumers More Dynamically With Twentify

At Doblin, we are focused on helping our customers manage change. With Twentify, we have the ability to dynamically capture observations and insights about our clients' customers. This helps fuel deeper and more nuanced understanding of customers, which enables us to create better, bolder innovations and value creation opportunities for our clients.

Alex Morris,
Co-Leader Doblin Canada, Deloitte's Innovation and Design Practice


Why do companies prefer Twentify for their Consumer Understanding studies, and what advantages Twentify provide?


1. Observe Consumers on Their Organic Environment

With Twentify solutions, you can reach out to your target audience at the right time, in the right place; allowing you to collect organic answers.


2. Go Quan and Qual with Multimedia

By adding qualitative questions like videos, photographs and open-ended questions, extend your quantitative research, and enrich your study.


3. Access Your Audience Granular Targeting

With advanced targeting on the hundreds of thousands of consumers on Bounty, access to your target audience quickly.


4. Reach to Consumers Again with Re-contact

Reach out to consumers with different research according to their answers, and clear all ambiguities  in your research.

Increase your in-store conversions.

Research shoppers with Twentify, implement smarter in-store activities.

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