Customer experience is now much more important for the competition in the oil & energy industry. Brands not only sell products or services to consumers but also try to keep customer loyalty at the highest level by providing the best experience according to their needs on different occasions.
Understand your consumers, analyze their needs, and continuously measure and improve their experience. Twentify has been providing real-time and actionable insights with its tech-oriented solutions and industry experience for the leading category brands for years.
Understand which product your consumers buy from where, when, and why with real-time location-based enter-exit surveys, and analyze their whole experience in-store.
Analyze consumers' values, attitudes, and behaviors and segment them with accurate insights. Reach your consumers most effectively with a personalized marketing approach. With Twentify's Digital Targeting solution, target those segments on digital channels.
Journey Decoder enables you to use qualitative and quantitative methods, projective techniques, ethnographic research methods, and multimedia analysis methods to decode the consumer purchase journey in 360 degrees, regardless of the physical or digital path, and get growth-oriented opportunities.
Şirketlerin ellerindeki kaynakları doğru yere harcamasının en önemli olduğu bir dönemdeyiz. Uzun ve karmaşık setuplar, hedef kitleye ulaşma zorluğu ve bunun yarattığı maliyetler, sorgulanabilir sonuçlar ve oldukça dinamik olan sektörümüzde hıza ayak uyduramayan raporlamalar... “Elimde 1 taş var ve 2 kuş vurmak istiyorum” dediğimiz noktada Twentify devreye giriyor.
Aslı Dilara Tek,
Customer Experience & Research Senior Specialist, MediaMarkt
Müşterimiz olan kategori markalarıyla gerçekleştirdiğimiz araştırmalara dair kullanım örneklerini ve başarı hikayelerini inceleyin.